A model of operations capacity planning and management for administrative service [centres]
Type:
conference proceedings
Publisher:
Description:
The presented model of operations capacity planning allows obtaining quantitative dimensions of the service system parameters for Administrative Services Centre. A methodology for the practical application of this model has also been presented here. The present paper aims at offering support for operations managers in the service sector for decision making regarding the operations capacity.
Publication year:
2012
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Publication year:
2012 
